Refund policy

Every order is baked fresh and made just for you, so we can't accept returns on food items.

If something isn't right — your treats arrived damaged, an item is missing, or your order isn't what you expected — please contact us within 48 hours of delivery and we'll make it right with a replacement, store credit, or refund where appropriate.

Because custom and made-to-order items are prepared specifically for your event, we may not be able to cancel or refund an order that's already in progress. If your plans change, reach out as soon as possible and we'll do our best to accommodate.

Questions? Email support@pandcbaking.com or use our contact form.